Glossary

One line per term; follow the link for the page that owns it.

• Chatbot — an assistant with its own documents, settings and access controls; the app and API call it a project (course_name), older material a course. → Building a Chatbot
• Owner, administrator, member — the three roles on a chatbot. → Roles
• Dashboard — the builder screen for uploads, imports, Project Files, sharing, branding and tags. → Building a Chatbot
• Document group — a named subset of a chatbot's documents that users can switch on or off; All Documents is the built-in group containing everything. → Document groups & deleting
• Ingest — the pipeline that turns an uploaded, crawled or imported document into searchable chunks. → Documents & ingest
• Embedding — the vector a chunk or question is converted into so they can be compared. → Retrieval
• Tool — a deployed Sim AI workflow that the chatbot can call during a conversation. → Tools
• Router — the model that decides whether a tool applies; Custom, Default or Offline on the Tools page. → Tool routing
• Agent Mode — a multi-step loop that can search and call tools repeatedly before answering. → Prompting
• Guided Learning — the behaviour switch that makes the chatbot hint rather than answer. → Prompting
• External connection — a chatbot's own vector or SQL database outside the shared stack. → External connections
• Frozen — a chatbot locked by the operators; the Chat API returns 403 for it. → API authentication
• API key — a per-user uc_… token valid on every chatbot that user can edit. → API authentication